ELLEN Nigeria
ZINGA Monzo boots (Premium)
ZINGA Monzo boots (Premium)
Get it in LAGOS
Other Locations 5 working days
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Returns and Refunds
Returns and Refunds
If an item is deemed faulty prior to being worn/used, we will send you a replacement for the item. However, it must be within 24 hours of receipt of the item. No refund is given.
Please make sure you order your correct size. If a wrong size is ordered, you are responsible for delivery cost for exchange. If customer does not arrive at a decision on items to exchange, customer shall offer to preorder. No refund is provided for customer’s error.
Claims for damaged packaging and goods should be raised within 24 hours of delivery. Upon inspection, photo evidence of all original packaging is required to undergo investigation. Any claims made outside of this window may not be eligible for compensation.
Thank you for patronizing ELLEN Nigeria
SIZE GUIDE //
WOMEN SHOES
| UK Size | EU Size | US Size | Foot Length (cm) |
|---|---|---|---|
| 5 | 38 | 7 | 23.7 |
| 6 | 39 | 8 | 24.6 |
| 7 | 40 | 9 | 25.4 |
| 8 | 41 | 10 | 26.2 |
| 9 | 42 | 11 | 27.0 |
| 10 | 43 | 12 | 27.8 |
| 11 | 44 | 13 | 28.6 |
Note:
All shoes have been measured to match the sizes in this chart. You may receive a shoe with a different size label from the manufacturer, but rest assured, we’ve adjusted for accuracy.
Example: If you order a UK 6, the shoe label may show EU 40 instead of EU 39, but the shoe will fit as a UK 6 based on the measurements above.
MEN SHOE SIZE / UNISEX
| EU Size | US Size | Foot Length (cm) |
|---|---|---|
| 38 | 6 | 24.7 |
| 39 | 7 | 25.3 |
| 40 | 8 | 25.8 |
| 41 | 9 | 26.4 |
| 42 | 10 | 27.0 |
| 43 | 11 | 27.6 |
| 44 | 12 | 28.3 |
| 45 | 13 | 29.0 |
Note:
All shoes have been measured to match the sizes in this chart. You may receive a shoe with a different size label from the manufacturer, but rest assured, we’ve adjusted for accuracy.
Example: If you order a EU size 44, the shoe label may show EU 46 instead of EU 44, but the shoe will fit as a UK 44 based on the measurements above.
How to Measure Your Foot
- Prepare: Place a sheet of paper on a flat surface, against a wall.
- Position Your Foot: Stand on the paper with your heel touching the wall.
- Mark the Length: Using a pencil, mark the tip of your longest toe on the paper.
- Measure: Measure the distance from the wall to the marked point using a ruler.
- Find Your Size: Match your foot length (in cm) to the chart above to find your perfect size.